One Fix for Management Reporter’s Unknown Error
Just a quick post today. I’ve seen the “An Unknown Error Has Occurred” message less frequently recently, but here’s one I want to mention.
- Twice it has been due to content in the Header 1 row in a column definition
- Both times it was on Management Reporter v2.0 (meaning it wasn’t MR 2012)
- In both instances, the client was running AX
- One client was running AX2009, the other running AX2012
- I haven’t seen it on GP yet
- In both instances, the content in Header 1 was just text, nothing fancy
So if your report is crashing with the ‘unknown error’ message,
- go see if you’ve got something in Header 1 in the column
- insert a blank row, then delete Header 1 altogether (so the new blank row becomes Header 1)
- if that doesn’t work and the column is simple, copy and paste the body into a new column
- or test and troubleshoot until you get it to work
A quick screenshot
Hope this saves someone some time! Cheers—Jan
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This is happening with MR-2012 as well.
Hmmm. On which ERP have you seen it, AX?
Darryl says this in response:
“GP Dynamics 2010, it is only happening with one of our companies, I have a tree with multiple companies with different account structures, however, it is only happening with one. One of my I/T staff deleted the column header entirely and was able to run the report, and it is very basic, I contains all wildcards in order to produce a trial balance.”
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